SurveySparrow

https://surveysparrow.com

AI-powered customer feedback platform that analyzes customer insights to drive business growth.

79%
Transparency score
Trust 14/17 | AI 1/2

SurveySparrow is a platform that collects and analyzes customer feedback from multiple channels. It offers survey implementation across various channels including email, WhatsApp, and social media, insight extraction from large datasets using AI "CogniVue," reputation management across 100+ online review platforms, and ticketing functionality. It enhances customer experience for enterprises and supports data-driven decision-making. Compatible with integrations from 2000+ platforms.

SurveySparrowは透明性スコア79%(19項目中15項目確認済み)と、HR/talent AI serviceとして比較的高い透明性を示しています。主要なセキュリティ・データ管理項目が確認されており、基本的な情報開示は行われています。一方、ISO 42001(AIマネジメントシステム)やSLA・稼働率の公開等...

Unconfirmed Items (11)

SLA & Uptime DisclosureNot found
Product ChangelogNot found
Prompt Data Handling PolicyNot found
Public Status PageNot found
SOC 2 Type IINot detected
ISO 27001Not detected
ISO 42001Not detected
ISMAPNot detected
ISO 27701Not detected
CSA STARNot detected
HIPAANot detected

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Confirmed Items (8)

Subprocessor DisclosureConfirmed
Security ContactConfirmed
Customer Data Training Opt-outConfirmed
Data Retention PolicyConfirmed
Vulnerability Disclosure Policy (VDP)Confirmed
API DocumentationConfirmed
GDPR & Privacy ComplianceConfirmed
DPA (Data Processing Agreement)Confirmed

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SurveySparrow AI Assess Score 64% — AI Assess