Salesforce Einstein

https://www.salesforce.com/einstein

AI-powered service built into the Salesforce platform

37%
Transparency score
Trust 6/17 | AI 1/2

Salesforce Einstein is a service that provides AI capabilities integrated into the Salesforce platform. It supports customer data analysis, prediction, and automation, enhancing operational efficiency across sales, service, and marketing departments. Operating in a secure cloud environment for enterprises, it ensures privacy protection and compliance.

Salesforce Einstein demonstrates moderate transparency as an enterprise AI service, with a transparency score of 45% (15 items confirmed out of 33 items). While...

Unconfirmed Items (19)

Subprocessor DisclosureNot found
SLA & Uptime DisclosureNot found
Termination / Contract End PolicyNot found
Product ChangelogNot found
Data Retention PolicyNot found
API DocumentationNot found
Data Portability (Export)Not found
Public Pricing DisclosureNot found
Free Tier / Trial AvailabilityNot found
Prompt Data Handling PolicyNot found
Webhook SupportNot found
Public Status PageNot found
SOC 2 Type IINot detected
ISO 27001Not detected
ISO 42001Not detected
ISMAPNot detected
ISO 27701Not detected
CSA STARNot detected
HIPAANot detected

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Confirmed Items (5)

Security ContactConfirmed
Customer Data Training Opt-outConfirmed
Vulnerability Disclosure Policy (VDP)Confirmed
GDPR & Privacy ComplianceConfirmed
DPA (Data Processing Agreement)Confirmed

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Salesforce Einstein AI Assess Score 28% — AI Assess