Helpshift

https://www.helpshift.com

AI-native player engagement platform for game studios

95%
Transparency score
+6 cert bonus
Trust 16/17 | AI 2/2
ISO 27001Self-reported

Helpshift is a player engagement platform for games that provides integrated in-game support, VIP engagement, community management, and trust & safety features. It combines AI automation, human service, and technology to support players throughout their lifecycle. With unified player context management, multilingual support, and toxicity detection capabilities, it eliminates the need for multiple tool integrations.

Helpshiftは透明性スコア11%(19項目中2項目確認済み)と、 Evaluation based on publicly available information is difficult.主要なセキュリティ認証やデータ管理ポリシーに関する公開情報がほとんど確認できていません。企業での利用を検討する場合、ベン...

Unconfirmed Items (7)

Product ChangelogNot found
SOC 2 Type IINot detected
ISO 42001Not detected
ISMAPNot detected
ISO 27701Not detected
CSA STARNot detected
HIPAANot detected

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Confirmed Items (10)

Subprocessor DisclosureConfirmed
Security ContactConfirmed
SLA & Uptime DisclosureConfirmed
Data Retention PolicyConfirmed
Vulnerability Disclosure Policy (VDP)Confirmed
GDPR & Privacy ComplianceConfirmed
DPA (Data Processing Agreement)Confirmed
Prompt Data Handling PolicyConfirmed
Webhook SupportConfirmed
Public Status PageConfirmed

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Helpshift AI Assess Score 74% — AI Assess | AI Assess