47%
Transparency score
Trust 7/17 | AI 2/2
14.ai is a customer service outsourcing platform that combines AI agents with experienced human teams. It automates repetitive tickets and complex workflows across email, chat, voice, TikTok Shop, Instagram and other channels, while centralizing customer support operations for B2C companies. From learning existing processes and training AI systems to backend integration, 14.ai enables scaling customer operations without increasing headcount.
14.ai has a transparency score of 27% (9 out of 33 items confirmed), indicating limited transparency for an enterprise AI service. There are few items that can ...
Unconfirmed Items (17)
⚠Subprocessor DisclosureNot found
⚠SLA & Uptime DisclosureNot found
⚠Termination / Contract End PolicyNot found
⚠Product ChangelogNot found
⚠Vulnerability Disclosure Policy (VDP)Not found
⚠API DocumentationNot found
⚠DPA (Data Processing Agreement)Not found
⚠Free Tier / Trial AvailabilityNot found
⚠Webhook SupportNot found
⚠Public Status PageNot found
—SOC 2 Type IINot detected
—ISO 27001Not detected
—ISO 42001Not detected
—ISMAPNot detected
—ISO 27701Not detected
—CSA STARNot detected
—HIPAANot detected
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Create free account →Confirmed Items (5)
○Security ContactConfirmed
○Customer Data Training Opt-outConfirmed
○Data Retention PolicyConfirmed
○GDPR & Privacy ComplianceConfirmed
○Prompt Data Handling PolicyConfirmed
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